Privacy Policy
Last updated: 1 July 2026
ToningPath (“we”, “us” or “our”) operates the website toningpath.com. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website you consent to the practices described in this Policy. If you do not agree, please do not use our website.
Contact: [email protected]
1. Information We Collect
We may collect the following categories of personal information:
- Identity & contact data: name, email address, phone number.
- Enquiry data: program preference, fitness goals and any message you submit via our contact form.
- Technical data: IP address, browser type and version, device type, operating system, time zone and pages visited.
- Usage data: pages viewed, referring URLs, click behaviour and session duration collected via analytics.
- Cookie data: see our Cookie Policy for details.
We do not knowingly collect sensitive information (including health information) beyond what you voluntarily provide in your enquiry message.
2. How We Collect Your Information
We collect information when you:
- Submit the consultation enquiry form on our website.
- Send us an email directly.
- Browse our website (automatically, via cookies and server logs).
3. Purposes and Legal Basis
We use your personal information to:
- Respond to your consultation enquiry and provide information about our programs.
- Communicate with you about your booking, schedule and progress (with your consent).
- Improve our website and services through analytics.
- Comply with legal obligations under Australian law.
4. Disclosure to Third Parties
We may share your information with:
- Web3Forms: Our contact form is processed by Web3Forms (web3forms.com) to deliver your enquiry to us by email.
- Hosting providers: Our website is hosted on infrastructure that may be located in Australia or overseas. Our hosting provider processes server log data.
- Analytics providers: We use privacy-respecting analytics to understand website traffic (see Cookie Policy).
- Legal or regulatory authorities: Where required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Retention
We retain enquiry data for up to 24 months to allow us to respond to and follow up on your request. Analytics and log data is retained for up to 12 months. You may request deletion at any time (see Your Rights below).
6. International Transfers
Some of our third-party service providers are located overseas. Where we transfer personal information outside Australia, we take reasonable steps to ensure it receives a similar level of protection as required under the APPs.
7. Security
We implement reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under the Privacy Act 1988 (Cth) you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information (subject to our legal obligations).
- Withdraw consent for processing at any time.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached your privacy.
To exercise any right, contact us at [email protected]. We will respond within 30 days.
9. Cookies
We use cookies and similar tracking technologies. Please see our Cookie Policy for full details and how to manage your preferences.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the website after any update constitutes acceptance of the revised Policy.
12. Contact Us
For any privacy-related enquiries, please contact: [email protected]